“ECM Analyzer’ of d.velop AG determines the specific optimization possibilities the d.velop AG has with the ECM Analyzer” presented a free-to-use online tool that determines the quality and efficiency of document-based processes. Users of document management systems same origin have the opportunity to identify potential vulnerabilities and to use the parsed results for targeted measures. The analysis tool has been developed on behalf of d.velop digital intelligence Institute (dii) and builds on its method for determining performance of ECM processes. For the calculation of process quality, the ECM Analyzer relies”on key figures of various performance factors. See more detailed opinions by reading what Bill Phelan offers on the topic.. These include, for example, the throughput time, availability, punctuality and legal certainty. In relation to the economy in turn the process costs are determined and compared with the target costs, to determine possible deviations. In a third part is the analysis of resource efficiency. The measured performance of the respective process is represented not only in an index number, but also in a matrix.

You can see at a glance where the performance of a process is and which derive from the results should be made. This matrix thereby has four types of assessment of ECM performance: low performance processes that involve significant shortcomings both in terms of quality as well as the economy. Economic performance processes with good values with regard to the economy, but a poor quality. Quality performance processes with a reverse profile as the economic performance processes: You have a good quality, but no satisfactory profitability. High performance processes are characterized by good values both from qualitative and economic points of view. The ECM Analyzer”can of course also perform reanalysis of the relevant process improvement measures, by comparing the effect of optimization to determine.

Also it can be used as a tool, to determine which performance parameters produce the greatest effects of optimization in a simulation. So far the practice of less document management has devoted the questions of process quality and process costs. The strong trend towards process orientation they gain an increasing importance but also in the ECM environment”, explains d.velop Board Mario Donnebrink the initiative for this tool. A gut feeling is sufficient for the evaluation does not, but it economic precise analyses are necessary”, Donnebrink is the ECM Analyzer” as concrete support for the users of document management systems. Users of document management systems can a free registration for the ECM Analyzer”at ecm-analyzer make.

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Cornelsens office in a box skillfully insert Microsoft Office 2007 home and student is one of the best-selling software programs in Germany. Clearly, everyone needs an Office suite like Microsoft Office 2007 at a low price. But the trimmed-down version Office 2007 home and student for about 120 euros missing important elements, including the Outlook. For only 159 euro there is the complete package Microsoft Office Enterprise 2007, however, included in Cornelsen office in a box. Anyone who has a student or students in the household, so has everything that Microsoft Office provides. What does that mean in everyday life and what you missed without the complete Office package, illustrated this series of professional tips. The office tips in a box can be used with office in a box and all other full versions of Microsoft Office 2007. Office-tip in a box # 1: email spying fend off thieves is opportunity.

But are unlikely, with Outlook 2007. Protect your email with a password from prying eyes, even if for a short time your computer or notebook unattended Let. So, your mails in the case remain encrypted, that your notebook should be stolen. \”\” The protection is set up quickly: unhide your emails in Outlook 2007, click with the right mouse button on personal folders \”and click on the properties\”. It clicks follow advanced\”and password\”. You enter a secret password in the new password field\”. This can include up to 15 letters, numbers, or special characters. It should be not easy to guess, so don’t, for example, consist of the own given name.

\”An example of a good password: Hg9D57Ms!\” \”Stamping you it is good a, best with a mnemonic about: today 9 ladies go 57 meters swim!\” Tap the password password confirm\”again. \”You ever close all still open window by clicking on OK\”. At the next start of Outlook your emails appear only after entering a password! Office-tip in a box # 2: error-free messages in record time you want in your emails typo iron out or cut off leave long words? Should Outlook 2007 eradicate the same typical mistakes? \”For that you want auto corrections such as DNA\” to then \”not? No problem: Outlook 2007 has a spelling checker, you can flexibly adapt to your wishes.

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Green IT-components off cost eaters in the Office Hamburg/empty, 07 December 2009 when the Germans decreases the willingness to save energy. This shows the current climate barometer the consultancy co2online in Berlin. Just Office workers are often not the significant costs for their employer aware. Because big cost drivers and polluters in business computers, peripherals and office equipment. The intelligent energy management solutions by ELV counter: whose radio-based home control devices reduce power and heating costs by up to 30 percent annually. In contrast to costly buildings such as thermal insulation, these solutions already offer a high ROI (return on investment) at relatively low cost in the first year.

According to co2online climate barometer 2009 only 49 percent of those surveyed reported in the second quarter, pay attention to their energy consumption. Last year, there were still 69 percent at the same time. Contrary to the general decline of interest on Energy-saving measures should not be forgotten however, that the cost of electricity and heat in Germany at a high level are. Especially in the enterprise, computers, peripherals and office equipment cause unnecessary costs, if they are not turned off. Since therefore these components even in idle state consume significant amounts of energy.

Also radiators in offices often unnecessarily running bustle and remain active despite tipped Windows over many hours. The radiators are thus not economically operated and become energy guzzlers. Here, a suitable Green-IT-concept ensures a saving both electricity and heating costs. This the reduce CO2 emissions in Office buildings is also sustainable, without compromising the user experience. Energy-saving potential in business areas profitably use ELV’s home control solutions enable numerous savings opportunities for an energy-efficient office workstations. So can connected to the mains Devices, such as printers or copiers, radio-based outlets (E.g. FS20) automatically, depending on the needs are on and off. To reduce the heating energy consumption, equipped room thermostats in conjunction with radiator thermostats and valves represent with wireless technology of FHT80 series an economical solution.

Apparently also the sales manager have this expectation. Because more than half of them expects that sales by more than 6 percent would then rise as a consequence. A quarter of respondents assumes even growth in double-digit magnitude. Pufahl looks but as a prerequisite for creating above all a clear strategic direction. The past viewing frequently performed in practice by means of operative sales controlling while contributing to a better understanding, is however not comprehensive enough”, he stressed. Rather, a modern sales management must define goals that examine risks and provide alternatives. Pufahl recommends the operative sales controlling should get, therefore a clear strategic base”.

ec4u expert consulting AG ec4u expert consulting ag, headquartered in Karlsruhe, Berlin, Frankfurt, Munich and Zurich is one of the leading companies for services in the areas of customer relationship management (CRM), business intelligence (BI) and business communications management (BCM) in the European market. ec4u offers its customers best practices in the areas of: Oracle Siebel CRM (sales, marketing and service) Oracle CRM on demand Oracle Business Intelligence (BI) and real time decision (RTD) Oracle application integration architecture (AIA) and service-oriented architecture (SOA) Oracle master data management (MDM) with focus on Oracle as the strongest partner. The services are complemented by strategic and professional CRM Consulting (strategies for marketing, sales and service), as well as consulting and implementation services for Microsoft CRM. Among the customers are E.g. Arcor (now Vodafone), Bosch ST, Deutsche Bahn, Deutsche Telekom, EnBW, Integralis, MEWA, RWE, Swisscom and ZKB. Contacts: ec4u expert consulting ag Sabine Kirchem Manager Marketing for the Foundry of 19-27b 76227 Karlsruhe Tel.: + 49 (0) 721 46476-460 fax: + 49 (0) 721 46476-299 E-Mail: Web:, of think factory groupcom GmbH Wilfried Heinrich Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 22 33 61 17-72 fax: + 49 (0) 22 33 61 17-71

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Good advice to the customer service is not expensive with a consultant lodge on the topic of CRM and Databasemanagement”is the ecenta AG represented at the contact center trends in Frankfurt. On 29th and 30th September, experts of the SAP software and consulting firm give tips and advice on how a modern contact center can best benefit from customized CRM solutions. The ecenta AG is a product and consulting company the specializes in sophisticated implementation projects specializes in the areas of the SAP Business Suite, especially SAP CRM and SAP NetWeaver. In addition, ecenta provides consulting services for executives and project managers in the areas of marketing, sales, service, customer relationship management, and information and data management. CRM solutions in medium-sized companies as well as in contact centers on the rise and differences in industry focus and functionality part. In particular, many companies make also the question of how the integration of CRM and contact center solutions your Can streamline operations and processes. This communication enabled business processes (CEBP) potential in many places still considerable”, reported Joachim Schellenberg, business development manager of ecenta AG.

The consultant lodge on the contact center trends is a great opportunity for solution-oriented and individual counseling sessions. The tasks and solutions in the contact center industry characterized by increasing diversity and complexity, there is placed the foundation stone for the later success in the consulting and planning.” The consultancy lodges of the contact center trends are the visitors on September 29 from 9: 00 18:00 and on 30 September 9.00 17.00 available. Maximum individuality and solution-driven 1:1 are target of the lodges-talks that the prospects in your current challenges are a real help. So they find their most suitable conversation partner, is an interactive BeratungsFinder”ready. Can be dates in the run-up to the fair, as well as locally agreed be.

About ecenta AG: Ecenta a product and consulting company, is on the challenging implementation projects in the areas of the SAP Business Suite, especially SAP CRM (customer relationship management) and SAP NetWeaver, especially Portal specializes in the areas of business intelligence, master data management, process integration (Exchange infrastructure), composite application framework and enterprise.Furthermore, information and data management and IT strategy and IT management offers ecenta over the subsidiary company ecenta management consulting consulting services for executives and project managers in the areas of marketing, sales, service, customer relationship management. The advice in the area of business intelligence focuses on the long-term reduction of operating costs. Special was ecenta due to its professional expertise and successful cooperation in the areas of CRM, MDM, business objects information management solutions, process integration, application server, identity management, BPM, and banking in the SAP Expertise included program. It is the headquarters of ecenta AG in Walldorf. The global company, which employs about 250 people, also maintains offices in the United States, China, Singapore, Malaysia, Sweden, Australia, Chile and Spain. Contact: ecenta AG Altrottstrasse 31 69190 Walldorf Tel. + 49 6227 73 1540 eMail: Internet:

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Dec

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In many companies is the competence management in the tasks and activities of the personnel departments. Now, an integrated competence management binds certainly several temporal resources, which in many places the danger of a neglect of the operative business of the day. Use a suitable software solution can help this. The Web-based human resources manager the innovative human resource management software by BITE offers comprehensive support in all areas of personnel management including the competency management. Thus, for example, the skills, abilities and skills of the employees transparent recognised qualification management in the module and managed. With the help of the integrated qualification matrix the business-side set reviews, as well as the actual reviews of employee competencies on the basis of the school staff are shown or matched. In addition, the functionality of the distribution of skills sets”open any prevailing competence bottlenecks in the company. The improvement derived therefrom are respectively corrective actions with the training management module”detailed coordinated, collected, managed and controlled.

Through the figure of the complete personal development process are funded on the one hand the corrective actions implemented structured and on the other hand, a robust cost-benefit controlling generated. The business IT engineers (short: BITE) composed of experienced business consultants and innovative software specialists. As a consulting company, the business IT engineers supporting companies of any size and industry for years. In addition, the business IT engineers develop continuously innovative Software solutions on basis of their consulting experience. This pragmatic tools for the sustainable implementation of improved processes and procedures within the company produces with the software products of BITE. With the personnel manager, the business IT engineers have developed a fully Web-based human resource management software, which offers both functionality and stability. We have made our our work our passion: business IT engineers – speed up your business! BITE GmbH Vera Sayle line marketing Schiller Street 18 89077 Ulm phone: + 49 (0) 731 / 15979249

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Winners of the skills competition receive exciting prizes Championship in customer communication performed Mainz, legodo ag and computer week by University of applied sciences Karlsruhe, 5th of July 2011 – who knows to the social networks as a practitioner in the broad field of customer communication by the classic letter, now has the chance to win a professional Championship with his knowledge. Interesting prizes for the three winners. This competence contest is organised by the legodo ag, responsible for has the University of applied sciences Mainz. The first round is started and runs until July 10, 2011. Until then all interested parties sign up to directly start. Participation requires no special qualifications, but it is the practical knowledge to the fore. In total, four rounds are successfully denying, to penetrate in the finals of the best five. Per round, 12 questions to a freely selectable time must be answered within a several-day period.

These Rounds take place online, while a certain number of participants for the next round will qualify each. Only the finale takes place live in Munich. The winner of the finals receives an iPad2 as price, the runner-up Gets a Ferrari available on loan and should throttle him vigorously. The third of the skills competition get an iPod touch. Similar Championships were carried out according to an Expertainment concept of the think factory already on various topics such as IT service management, ECM/DMS, business intelligence, project management, application management, CRM and business process management, other topics are in preparation.

About legodo ag legodo developed software for relevant customer communication to the quick and easy production of written correspondence. C4 legodo with their solution, it is now possible in the right context at the right time for relevant customer communication to insert all the processes and data from existing systems. Clients include companies such as, for example, the German Telekom, Swisscom, RWE and Integralis. of think factory groupcom GmbH Wilfried Heinrich Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 22 33 61 17-72 fax: + 49 (0) 22 33 61 17-71

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