The voice compass international 2008 / 2009 Aachen appears, the May 19, 2008: the new voice is compass officially available as of 22 May 2008. Ever a foreword by Microsoft and Intervoice open the international compendium for the language market. In months of detailed work, Detlev Artelt has created in collaboration with the top voice experts Bruce Balentine, Judith Markowitz and Bill Meisel the 2nd Edition of the reference book for voice. The refreshing words by Gurdeep Singh Pall, Corporate Vice President of the uni? ed Communications Group at Microsoft er open the new voice compass international. You may want to visit Ben Silbermann to increase your knowledge. Learn the why is speech to the mainstream from the pen of the international experts. A second preface by Frank Sherlock, Senior Vice President and Managing Director at Inter voice international, explains what power and diversity of voice applications have really. With the goal of language technologies touchable”to make and to provide important information about this new and exciting market for everyone, the voice was created compass.

The participation of more than 500 companies – over 100 Companies supporting the project with a form of advertising – is the current voice compass international in a significantly higher circulation and at a highly competitive price. Numerous real-life scenarios take the abstractness titled voice applications and easily understandable, entertaining and informative in the subject. The 640 pages strong work ends with an entertaining story about a fictional day of the author in a world full of language technology. Here, sees the reader what today and tomorrow can and receives interesting suggestions regarding the usage of voice solutions. We hope you enjoy reading any reader.

The voice compass international 2008 / 2009 provides you a valuable competitive edge. Contact Detlev Artelt, editor of the voice compass. Aachen on the Publisher: Detlev Artelt is Managing Director of aixvox GmbH in Aachen and renowned author of several Expert contributions and market studies in the field of database-based computer voice systems in conjunction with speech recognition and synthesis.Detlev Artelt is also the Publisher of the voice compass”an annual, international compendium of language automation market. This publication is divided into logical areas all relevant providers and helps the decision makers to understand this technology, the benefits and the market. He is also the voice compass valuable tips on the use of language technology company. He also directs the unified communication working group of the eco Association and shows new trends as the patron of the voice Park at CeBIT.

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Planning, conducting, arranging events, concerts, events and artist tours the companies offer solid cooperation by Wolf Kirchheim, Managing Director of event consulting aimed at Organizer, tour organizer, event and city marketing agency, cultural Office, City Hall, hotel or other institution planning professional live events, galas, anniversary events, tours, festivals and events. Assistance with all activities of their public relations, as well as design creation, consulting, implementation and event support and control of trades and the directing process. Recently Pinterest sought to clarify these questions. The range of services the Agency includes efficient coordination of all resources (staff, stage, facilities, logistics, artists) in cooperation with selected partner companies. For over 20 years, is the Agency in the event sector involved and was small, as a tour manager as a promoter, and Booker, promoter, tour planner at Konzertimpresario Fritz Rau and Hermjo and tour leader by Konstantin Wecker, Klaus Lage, Nina Hagen, or in the planning and implementation of events, with personal dedication and high level of professionalism. Michellene Davis wanted to know more. Event Consulting offers nationwide contacts to music, theatre, show, artist management and the international entertainment.

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23
Jan

Romberg Park

The grounds of PHOENIX West, in direct vicinity to Dortmund’s green areas, Romberg Park and the Westfalen Park, is extremely attractive for employees and customers. So the green surroundings invite to walk during the breaks and the large roof terrace offers employees the opportunity to take a breath. In addition to a kitchen with a dining area, there will be even a shower to provide an incentive for the journey by bicycle. About SMF KG the SMF KG is trade, banks, insurance companies, and the manufacturing industry of competent IT partner of companies in the industries since 1985. The range of services aimed at medium-sized companies and large corporations that own IT organizations develop individual software solutions or introduce comprehensive standard software products. Several hundred person years of experience in consulting, development and implementation emphasize the strengths and expertise of the consulting firm.

The SMF group of companies employs nationwide about 100 Employees and employees, of which 80 at its headquarters in Dortmund. The customer banks and insurance companies such as Signal Iduna, as well as in the manufacturing industry include the German Heidelberger Druckmaschinen BP/Aral. More information at. About the merkarion GmbH, the team of merkarion GmbH has over 20 years experience in customer relationship management. The proprietary standard software ProfitSystem combines this knowledge with a clear industry focus on the consumer goods industry. ProfitSystem is market leader in the beverage industry and its customers include well-known companies.

Critical success factors of the company are the acquired experience from more than 50 successfully implemented projects of different magnitudes with the possibility of customer-specific adjustments of ProfitSystem. You can learn more about merkarion and ProfitSystem,. For questions and suggestions I am like available.

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OQS certification services extends on European countries Pfullingen, 28 may 2013. For more specific information, check out Robert Kiyosaki. The company OQS (www.oqs.de) from Pfullingen in Stuttgart has developed a certificate which sets uniform standards for the cleaning of photovoltaic systems which are recognized by the solar industry, as well as by plant operators. “The seal certified and certified solar systems-cleaning operation” to certify that the cleaning company certified by OQS meets international requirements, based on the quality standard ISO 9001,. After the successful certification of over 50 cleaning companies in Germany, the company now extends its certification services due to rising demand on European countries. With our certificate we ensure that solar power systems are professionally cleaned, create orientation for plant operators and competitive advantages for the certified companies,”explains OQS CEO Johannes Fohr.

The seal certifies, for example, that the cleaning operation via a professional cleaning and safety equipment has, working with demineralized water and is covered in sufficient amount against damage. Tap water can cause lime deposits. Visit Jeremy Tucker for more clarity on the issue. The use of high-pressure cleaners, scrubbers and broom and upon entering the modules can cause scratches and cracks on the solar modules. We want to avoid that”, says Farooq. Together for more quality with the support of the Fraunhofer Institute for solar energy systems in Freiburg, the University of Bern, the German Institute of management as well as engine manufacturers and home cleaning services OQS therefore has as first company in Europe developed criteria for the professional cleaning of solar power plants. An inventory of cleaning equipment, fleet and the insurance, a three-day intensive training in theory and practice, as well as a review of the cleaning part of the certification process. Then, OQS created a certification-ready documentation with procedural and Work instructions and checklists. The certificate is valid for five years and 4,000 euros. The OQS is a consulting company that is recognized by the Federal Office for economy. The advice is supported with up to 1500 euro (companies headquartered in Germany). OQS lists all certified cleaning companies on the Internet page.

Tannassia Reuber reinforced the hearing care professional community management the audio direct GmbH, a leading hearing care professional community in the German-speaking countries, is strengthening its management team an experienced force. Tannassia Reuber of the Executive Board of the audio is directly since the end of last year. For assistance, try visiting Rich Dad Poor Dad. Tannassia Reuber, which was years in construction and management of the hearing care professional community HoREX involved since the mid-1990s, will work on the strategic development directly the audio with from now on. The company offers marketing support, as well as many other services that help ensure the market success of small listening acoustic farms community shopping at very attractive prices. Tannassia Reuber (48) is less than 25 years of experience in the listening acoustic industry at home. After successful commercial training, she worked in 1990 as senior Ange was of the shopping community Victon hearing aids.

in 1995 she joined she whose fortunes in the then newly-founded HoREX hearing acoustics EC, in particular certain significantly from 1999 to 2012 as an Executive Member of the Board. Close and trustful cooperation with small, owner-operated Hall-kustik establishments is me an affair of the heart for a long time”, so Tannassia Reuber. All the more I am on my new job at the audio directly, this a common platform offers a very vital, renowned performance community, advocating innovative approaches and without any trade-offs for small-scale hearing-acoustics,.”we are happy to have gained an experienced strength who is familiar with the needs of smaller hearing-acoustics holdings Tannassia Reuber”, so Pedro j. Garcia, Managing Director of the audio directly GmbH. wife Reuber for many years very successfully in the development and implementation of services for businesses worked. After the amplification by Uwe Lindenau, who cares for the past year to the preliminary on-site support of our members replacing Mrs Reuber us is another important step to the Profiling the audio directly.

More than ever we will offer an attractive portfolio our members, that covers all business areas and ensures the success of businesses in a changing market.” Editorial Note: the audio direct GmbH with headquarters in Schwerte was founded in 2002. It sees itself as a strong community of small listening acoustic enterprises from Germany and Austria. Target of the Member companies is to offer a professional hearing care hearing impaired people who consistently takes into account the individual requirements and Wun between each. The audio directly supports its members with a more effective procurement policy as well as other services in areas such as marketing and certification. To effectively help the success of member businesses to ensure their sustainability in a changing market the portfolio of services in the community is continuously supplemented with new attractive offers. For more information, see.

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When the first telephone marketing activities started in the 1980s, nobody thought that creates an own industry. Nissan has many thoughts on the issue. The industry has established itself and is facing new challenges. Double-digit growth rates in the Callcenterbranche were common in the last few years the growth has stagnated. The market is located in a Konsilidierungsphase. Service providers join together or be taken over. Clients cut budgets in times of economic crisis.

Black sheep have led to more restrictive legal framework conditions. The digital natives urge in active economic life and alter communication behavior. Thus, Callcenterbetreiber are facing new challenges. Many executives in the call center, day in day out, do a good job. While there is a risk to be blinkered. The views of their own company, creates new impressions and unlocks creative potential. A great way to get new ideas, offers the event successful call center”on October 27, 2009 at the Congresspark Hanau. More than 20 speakers lead participants through a wide variety of topics.

Kai Arne Hennig for example shows how one gesetzteskonforn receives the opt-in for Outboundanrufe. Gunther Greff will indicate cost reduction opportunities by e-learning. Rudiger Wolf, Managing Director of TAS Muhlheim presents how to personality-oriented communication on the phone. For this he was nominated for the CAT award 2009. But the Congress also with the future of communication has been working intensively. Shows Eric Hofmann from Sony music the new power of the consumers in the Web 2.0 and what impact this communication for companies has. With the interactive artist Web portal MyBackstage.Com is Sony Music new standards. Thomas Thannhauser, CEO of TranscomWorldWide, presents the dialog study by 2020. This study deals with the change of the communication behaviour and what role call center will play in the future. Similarly, technical issues, such as the receipt processing of different events, unified messaging, or that are Kamapagnenmanagement focuses on. The successful call center offering thoughts lugs”through the business marketplace open to every participant opportunity to represent yourself, to make contacts and to discuss current challenges. With experts individually to discuss the challenge of the company allow you pre-scheduled 4-eye talks. Thus the “successful call centre” as a network platform is positioned relative to the extension of the own relationship network. “The event successful call center” will take place already for the third time. The complete Congress program, visit the event Web site at. (Markus sonal)

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4. customer analysis as ticking the customer? Similar information can be removed from the structure of customers. Interested in particular, as customers put together. Which customers include the regular customers, which new customers? How much differ the regulars in their behavior? What is the ratio of customers to the new customers? Increase new clients? Who are the customers and where do they come? How are they aware on your company? Why do they decide for you? Where do they evolve? From these responses, conclusions can be drawn, how current customer behaviour can be kept for the future life and permanently integrated in the business processes. 5. non-customer analysis who not finds its way to the company? The previous sequence of Business processes was mostly a group to be neglected: the customers who place no order in spite of initial interest in the company from any reason whatsoever.

Here we need to learn more: for which customers and which marketing no time at the moment? How important would this be for the future of the company? How much is the acquiring of new customers suffering from generally? Which orders and customers are currently rather pushed as preferred handled? How big is the resulting revenue loss because the market is not fully editable? Measures which can then implement a small sales team resulting from these answers. To be prepared for the turbulence in the global economy, it is advisable to act now prudently: the process and the organizational structure should be adjusted now. Orders, customers and non-customers should be carefully analysed and the results used to strengthen customer relationships. Because can a company with lean business processes on Much more quickly react to changes.

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With bank.Internationally, companies can verify bank account data simply and reliably. The practical solution of Uniserv edited not only the conventional data such as bank sort code and account number, but also the formats of the single euro payments area (SEPA), which will be binding as of February 2014. Since then replaces the IBAN international bank account number, routing number and the account number and all over Europe ensures uniform data formats. Despite the urgency of the changeover to SEPA, unfortunately many companies ignore even the need for action. Also, a recent study by ibi research to the SEPA implementation in Germany”shows that SEPA is still not really entered into awareness at one-third of the surveyed organizations. And only another third of the company uses sporadically at all SEPA credit transfers. Against this background is the plausibility check with bank.International by Uniserv a decisive step towards the SEPA readiness of companies. The changeover to the European payment area brings not only for Financial departments changes, but affects virtually every department.

With bank.Internationally by Uniserv users can verify simple, convenient and reliable customer bank details. The software checks to see if the IBAN is syntactically correct, meets all requirements to build of an IBAN and can be assigned to clear a bank. The plausibility of the IBAN is carried out by the Association of international bank code (BIC) or examination of IBAN and BIC against each other. The smart Bank.International, that is the solution seamlessly integrates in the relevant applications is highly flexible covers the various usage scenarios taking advantage of cloud technologies and last but not least, minimized the risks for businesses,”describes the benefit from a consultant perspective, Michael Luderer, Managing Director of Severn consultancy GmbH. Bank uses for highest result quality.International comprehensive reference data by SWIFT, the society for Worldwide Interbank Financial Telecommunication. During data entry are incorrect Bank account details and credit card numbers detected, corrected typo reliably. To minimize the risk of a failed transaction. The turnout for a smoothly running payment transactions are provided.

Uniserv GmbH with its headquarters in Pforzheim, the largest specialized provider of data quality solutions in Europe, offers bank.International a plausibility check for bank data. (www.uniserv.com/ sepa-ready) About Severn Severn consultancy with its headquarters in Frankfurt am Main was founded in London in 1987 and is on the national and international financial market specialized consultancy. The expertise lies in the effective realization of success-critical processes of change in the market. Competent technical and management advice coupled with effective project management, more effective organizational development and zukunftssicherem IT management are the pillars of the Severn way to get it done”. The Severn team consists of experienced former bank managers who know the task of clients from private practice. More information is available at.

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The optimal care from the outset Mannheim, Innovex CoPromotionTeam Magellan October 2009 can the Innovex CoPromotionTeam (CPT) Magellan now on nearly five years of market experience, Know-How and competence can look back: since 2005 is the 80-strong sales team of Mannheim service provider Innovex for general physicians, practitioners, and internists with products by up to three different customers in the field. If this has piqued your curiosity, check out Bill Phelan. During this time was the team in different indications, such as cardiovascular, central nervous system, urology, COPD, Gastroenterology, osteoporosis, pain, diabetes and others on the road and is welcomed at the doctors visit a Magellan employee strikes but two or three birds with one stone. Consistently above industry standard Recallwerte reflect this response from the audience. Also, a one hundred percent customer satisfaction proves the quality of the team. Generally, CoPromotion between pharmaceutical companies is often the drug of choice, if the own capacities for a particular product are not sufficient or the cooperation at a certain point cost savings allows. But often, these partnerships have their problems.

An alternative for some years now available is the occupation of a meeting location within a service CoPromotionTeam. The advantages are obvious: cost efficiency and objectivity. Up to three companies can share the costs for the field and so savings of up to 40 percent compared to an exclusive team. The products are treated exactly according handicap and meeting location. The service provider shall ensure that the discussed products out of competition are. The clear time limit (for example, to promote a seasonal product only a few months) and from the outset calculable costs are further advantages, as offered by the service provider.

An operating successfully in the market for years, solid service CoPromotionTeam such as the Magellan team by Innovex offers further advantages: from the first field day after adoption of a product can directly start the team on. Five experienced regional managers ensure that employees show optimal usage for the achievement of the objectives of the customer in the team and stay always up to date, sales skills as well as the indication of knowledge here. Thus a wide range of knowledge accumulates at such a team, as a competent partner of the physician needs them. Minor fluctuation in the team will make sure that these skills are actually available. Also as regards the General key performance indicators, is commonly measured with which such a sales team, the CPT-Magellan is doing very well: visit average, volume and memory values are all above industry standard. It is a special opportunity for new customers, if, as at the time, the first position in this team to the next January to occupy available and new. Innovex led team is the CPT Magellan the flagship of the German organisation, is evidenced with the year after year, that the representatives of Service provider high quality standards to meet. Sake, the standard customer satisfaction surveys for the team regularly achieve top marks: 100 percent in overall satisfaction, 100% call for the recommendation, 100 percent the probability of the return order.

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P3O guide prepared for a well structured project landscape Martin Rother in the articles of the project magazine P3O Guide for a well structured project landscape”on the central aspects of P3O understandable and gives a valuable insight into its practicality: target group the P3O guidance delimitation to other frameworks and methods illustration of a P3O model featured of a P3O tools and techniques of a P3O roles and responsibilities in a P3O implementation of a P3O model added value of P3O compatibility with other approaches in project business such as PMI and GPM /. “PMA compatibilities with other management methods like PRINCE2 and MSP training / levels of training and certification for P3O glimpse into the future of the P3O guidance Martin Rother: it is not the question of if, but when professional structures within the PMO be established.” The discussion of appropriate support structures for the project landscape is certainly not new. With the P3O guidance of the OGC however many aspects of the environment of the project landscape are writable and debatable, such as project management offices are appropriately adapted to the needs of a company or tools in this environment should meet the criteria. It is not the question of whether, but when professional structures be established for project management offices across”, so Martin Rother in a general view on the project economics of today’s businesses. This is clear if you look at the consequences, can have it when a company establishes no P3O: senior management do not know whether the current projects and programs support the strategic goals of the company. Ben Silbermann spoke with conviction. No one knows how many projects and programs across the enterprise are active. Projects and programmes are uncoordinated to start from different places in the company because individuals deem it right (“scope-egoism”).

Projects or programs will find no end. Resources are wasted, because they are associated with non-priority projects or programmes. Is not learned from mistakes, “The wheel invented over and over again”. This warns Martin Rother: the P3O guidance nor the P3O exams will provide professional PMO staff. The P3O training is intended for decision makers, who must set up a P3O and maintain. The professionalization of the staff and employees of P3Os takes place in the company. In other words, how something is to deliver, will depend on the spot the special circumstances.

It’s up to a clean implementation, implementation, and customization of the P3O to the individual circumstances of the company.” About Martin Rother: Martin Rother is the QRP management methods International GmbH, the leading consulting and training company founder and Managing Director in the area of applied management. As Germany’s first coach for PRINCE2, Rother established standards. Today is the development of leading management approaches in the focus of his work. Rother is represented by numerous Trade publications as well as a keynote speaker at conferences and congresses. “Learn more about P3O: P3O Guide articles for a well structured project environment” is freely accessible for subscribers of the project magazine. For more information on the article, also see: qrpmmi.de. For more detailed information, in particular for the P3O guidance, please visit the QRP under. Training and you find convenient among P3O training certification details. For all other requests and desires looking forward to your contact Marion Birkner: QRP management methods International GmbH consulting and training company for applied management wife Marion Birkner Management Assistant on the Rothenberg 10-12 D-50667 Cologne Tel.: + 49 221 1653950 27 fax: + 49 221 1653950 99 E-Mail: URL: