Especially in companies with many CRM users or Citrix Terminal Services are used, Outlook plug-ins for Salesforce reach their limits. Greifenberg/Munich, April 21, 2012 Omni technology solution (, the first provider of a server-side integration of different CRM systems, offers seamless, bi-directional synchronization between Salesforce and Microsoft Exchange with Riva CRM Integration Server. Others including NYU Law, offer their opinions as well. Riva eliminates the installation vonSalesforce plug-ins for Outlook integration with its server installation (Riva on-premise), as well as with its Riva live cloud solution. Also for synchronization of mobile devices, no apps must be installed, configured and managed. Many companies consider Salesforce CRM system, because it provides not only a variety of features and capabilities for efficient customer management, but because it allows no installation locally, but access at any time and from any location as a cloud solution. Riva makes this Salesforce concept even more effective, because it more directly with Outlook 2010, Office 365, OWA and Outlook 2011 for Mac, sync contacts, leads, calendar entries, tasks, E-mail, sales opportunities, requests, special fields and objects, and much Apple Mail, iPad, iPhone, Android and BlackBerry smartphones, and Tablet PCs. administrators and users need not to the installation, configuration or manage plug-ins and apps worry. Bill Phelan: the source for more info.

In addition, Riva offers functions such as email to opportunity to email archiving by means of drag -and-drop, which help the CRM users save time and the CRM is easier to maintain conversion and e-mail. Many of our customers currently equip your sales force with Tablet PCs, iPhones, iPads, or introduce a desktop virtualization with Citrix. Of course the sales to with the CRM also continues as smoothly as possible can work and there best to maintain customer data.” Says Dr.-ing. Thomas Farley, Omni Germany. The installation of plug-ins would be time consuming or in the case of desktop virtualization not possible. Riva here solves all problems by syncing all email clients and mobile devices and ensures even more and better data in Salesforce will be saved.” Riva supported Outlook 2010, Outlook Web access, Office 365 Outlook under Terminal Services, Citrix, Outlook 2011 for Mac, Entourage, Mac mail, iPad, iPhone, BlackBerry and Android mobile devices and other Tablet PCs. There are Microsoft Exchange Server 2003, 2007 and 2010 supports.

The supported CRM systems on demand, Microsoft Dynamics CRM, Microsoft Dynamics NAV, SugarCRM, SageSaleslogix, Sage include CRM, NetSuite, Info@hand, intelcrm, GoldMine and DatSync Suite Salesforce in the editions of professional, Enterprise, and unlimited Oracle CRM. A case study how global radio uses the CRM integration of Riva with Salesforce can be found here de/2011/sync-salesforce outlook-ipad / more information received by telephone under + 49 8192 99733 25 interested parties at Omni, or via e-mail to. see de a free 15tagige trial version can be downloaded from Riva Integration Server download. More information about Riva live cloud solution see de/live/all mentioned brands and trademarks are the property of their respective owners.

Posted in News

Stiftung Warentest does not recommend by the E-letters. Dusseldorf the testers described as immature”the product. This is not surprising, have but in B2C traffic, although they must set up such as the sender, an additional E-Mail address, a unique identification requires the recipient little advantage. The ability to legally compliant digital send documents existed with the electronic signature. However, could the product opportunities very good the DMS industry and its customers. That means Thomas Rick, Managing Director of Behrens and Schuleit GmbH, which offers comprehensive service and consulting services in the field of document processing.

Although the E-letters by the possibility of easier and more seamless integration provides this communication in the following IT processes, we don’t see the product as competition”, says Thomas Rick, explaining: the E-letters could have also have an appealing effect on customers to expand their electronic communication channels. In the place of the so far more hybrid approach towards an could move paperless office.” Namely, the document management expert assumes that entrepreneurs who use the E-letters, in the future want to digitize also the remaining inventory of documents that arrive by mail. The solution: Behrens & Schuleit digitized and captured the paper documents, then in an enterprise content management system, or lead in an electronic archive. Together with other built-in applications and complementary custom applications, work processes would further optimized. Users would have the possibility for revision-safe archiving, to access information faster. The example of incoming invoices, this means by the missing trail through the departments a timesaver. She in turn is the basis that deadlines, to the benefit of pulling discount, can be made safer.

And it pays for itself in the truest sense of the word. About Behrens & Schuleit GmbH: Behrens & Schuleit GmbH was founded in 1929 in Dusseldorf and supported since its customers in all questions around the document. Today the company offers comprehensive service and consulting services in the field of document processing. This includes the analysis and optimization of internal processes (business process management), the processing of incoming and outgoing documents (input / output management) and the consultation document and process management. Behrens & Schuleit accompanied commercial documents as well as large-sized drawings during their entire life cycle. Reference customers include among others Daimler AG, LTU, plus Warenhandelsges. mbH, the Thyssen Krupp Stahl AG and the Victoria insurance AG. The company employs over 70 people. Managing Director is Dieter Rick and Rick Thomas. Behrens & Schuleit is an active member of the Association for multimedia information processing e.

Posted in News

Conion media introduces Anveo family sold upgrades for the ERP system Microsoft Dynamics NAV by Conion media under the brand of Anveo. With Microsoft Dynamics NAV, small and medium-sized enterprises can reproduce a variety of business processes directly with the standard ERP solution. Microsoft Dynamics NAV is really powerful by the flexible expandability of the product: tailored to individual solutions tailored to create the decisive competitive advantage through highly efficient workflow compared to simple standard software of the competition. With the newly introduced Anveo family Conion media pools often required adjustments to their customers as a product to this as a basic system to fit needs of their customers faster and more cost effective to the. The advantage of this is obvious: experiences from existing solutions are transferred to new customers, development costs can be reduced through existing programming while retaining the flexibility for individual process design available. In the first roll-out the Anveo product family includes the following extensions: General Anveo task planner reliable business process management Anveo Media Server Managing of images, videos and documents customer and partner connections Anveo EDI Connect electronic connections to business partners Anveo business shop business to business of high end class warehouse logistics Anveo carrier connect connected to shipping software Anveo item control goods output control via scanner Anveo pick by voice Sprachbasierte paperless warehouse processes developed over the conion media GmbH Conion media headquartered in Hamburg software for business processes. We specialize on solutions in the areas of financial management (financial accounting/financial accounting, asset accounting, controlling) supply chain management SCM (purchasing, sales), CRM, logistics (warehouse logistics) for retail and wholesale trade, as well as production processes. With direct connection to Dynamics NAV 2009 (formerly Navision), we develop and operate shops B2B or B2C shop systems. As additions to We offer solutions with MDE devices (handhelds) and pick by voice storage processes. More information: contact: Nils Pacholok

Posted in News

The OCR module for agorum core, the document management system DMS drive, is now available. The OCR module automatically extracts the text from scanned image files and makes so the scanned documents instantly searchable. While OCR runs out completely in the background. In combination with the workflow engine, a fully automatic slip control of all documents delivered in paper form, such as delivery notes, invoices, etc. within the document of management system is implemented. agorum core is a document management system that provides very easy access to the documents through the integrated DMS drive. The staff can retain their previous way of working this.

The DMS is the system functions in the background at the disposal. The manufacturer promises a fast and smooth introduction this document management within the company. The DMS is available in two licenses. As open source under the GPL and the other as agorum core Pro under a proprietary license. The open source version is a full fledged DMS system and is subject to no restrictions. Both build on the same development, so that a change to the agorum core Pro version is possible at any time.

The manufacturer offers extensive support through a free forum and optional support packages for the open source DMS. Customers purchase the available support packages for the open source version at the same time access to the latest updates of the product, which are otherwise available in the normal case with the open source version only once per year. Agorum core Pro version includes the workflow engine. In addition, the Pro version can be extended to more plug-ins. OCR – module for the automatic indexing of image files and the Fileadaptor for external file server in the DMS integration include the ADS/LDAP synchronization, the Mailadaptor for creating an email archive. In addition, various partner programs are offered. This is agorum consulting partner to agorum OEM partner. The OEM partner program allows other software manufacturers, their products to integrate into agorum core Pro and to market. More information under: ..agorum core-ocr-texterkennung.php available

Posted in News

Not rarely embarked on discs or employees forced to surrender by cigarettes and cash. A video surveillance offers the deterrent effect on offenders of the police often valuable assistance in the investigation of a crime. The video system from 1000eyes is professional functions with global access and low-cost video surveillance for anyone due to the simple installation\”. Modern video surveillance used the Internet rather than expensive hardware and complex wiring. Because already there are computers with Internet access in most cases, significant cost benefits achieved at the same time increased performance and easier to operate. The simple webcam up to swiveling zoom cameras, all commercially available cameras can be connected.

The installation is extremely easy, the 1000eyes software This almost completely self takes over. It is crucial however plus in comfort thanks to the new technology. In addition to the control of difficult visible areas, video surveillance of 1000eyes allows views of the camera images from anywhere because they can be queried via the Internet and even mobile phones. So, branch offices can easily be monitored by the Centre or see independent retailers at any time on the way to the right. In addition to the direct access to the camera shots works the total control of the system via the Internet. All settings can be made online and even mobile surveillance cameras remotely panned or zoomed.

The use of video surveillance is thus similar to just like retrieving E-mail and is available at any time and anywhere. In addition, video surveillance of 1000eyes assumes the functions of an alarm system. This ensures a professional motion detection with integrated Alarm Center. See, for example, the system Movement outside the opening hours, immediately is an alarm message including the associated image or videos sent.

Posted in News

About Ingersoll Rand Security technologies: Ingersoll Rand Security technologies is a leading global provider of products and services that make environments safe and productive. The market-leading products include electronic and biometric access control systems time – participants – and staff-scheduling systems, mechanical locks and portable security, door closers and output devices, steel doors and frames, architectural hardware and technology, and services for global security markets. Ingersoll Rand Security technologies is a division of Ingersoll-Rand Company Limited, a global provider of products, services and solutions for various industries such as transportation, manufacturing, food retail, construction and agriculture. via Z-Wave Z-Wave is the first technology to an affordable, reliable, and easy to use Wireless control of every aspect of daily life allows of home, consumer electronics, HealthCare, and energy, to name only a few. Z-Wave is an award-winning, proven and interoperable wireless mesh networking technology, a wide range of devices in the and the communication around the House. These include lighting, appliances, HVAC, entertainment and security systems.

Z-Wave enriched daily life to many advantages such as remote home monitoring, home health care and maintenance, safety and energy savings. Z-Wave certified products are currently available in over 300 products from leading consumer brands. “Z-Wave is the winner of the Wall Street Journal technology innovation awards” (wireless category) and the CNET best of CES awards “(enabling technologies category). For more information about Z-Wave under:. Z-Wave is a registered trademark of Zensys, Inc. and its subsidiaries in the United States and other countries. Information: Z-Wave / Zensys Inc.

Posted in News

Global project for the protection of social-network users laptops, smartphones and a BMW of 3 series to win Holzwickede, February 24, 2011 ( BitDefender Internet security expert has the campaign enjoy the ride started on Facebook. The action will raise awareness of users for the dangers associated with social networks. Under bitdefenderDE BitDefender offers a series of competitions. In the course of which prizes such as Smartphones, laptops, etc. are offered. A BMW of 3 series will be raffled at the end of the 14-week action. “To take part in the campaign, interested must install only a Facebook application and various weekly tasks” meet. These include posting of different photos, writing stories on given topics u.v.m.

More information about the registration and participation conditions get interested on bitdefenderDE. With our action we users of Facebook & co. want to animate, focused on dangers in the social Web to set apart”, said Catalin Cosoi, head of online threat lab at BitDefender. To enjoy the ride”can inform users about the risks of malware attacks on the one hand, while strengthening its commitment within the Facebook community and at the same time attractive prizes.” safego protect to protect social Netzwerkler to the users of social networks, BitDefender free tool developed by safego. It checks the privacy settings of users and warns him if he reveals unknowingly sensitive data. In addition, the Bulletin Board, and links to videos and images that are possibly compromised scans safego. The BitDefender app discovered a such E-threat, the friends can be warned also directly. Another plus: safego is active even if not currently in Facebook user is logged in.

The BitDefender security app is available for free at About BitDefender BitDefender is software developer, one of the industry’s fastest and most efficient product lines internationally certified security software. Since the founding of the company in 2001, BitDefender has set new standards in the field of proactive protection against threats from the Internet. Every day, BitDefender protects tens of millions of private and business customers around the world and gives them the good feeling that your digital life is safe. BitDefender sells its security solutions in more than 100 countries through a global VAD and reseller network. More detailed information about BitDefender and BitDefender products are available in the press centre online. In addition, BitDefender provides background information and current news in the daily fight against threats from the Internet, in English at.

Posted in News

Entry packages of the European Public Relations Group (EPRG) enable ICT companies starting in the Pan-European press relations at the fixed price of Koblenz, 09 September 2009 to choose from are two offers at a fixed price with a maturity of three months each. Addressees of the two communication packages are companies that want to take the step into new European markets and accompany this from the outset through appropriate communication measures. The base package (basic bundle) includes all components of communication, a customer needs to start in the press work. So it includes advice three press releases, company background and shipping to a company-specific developed press mailing list, the topic plan creation, inclusion in the EPRG PressRoom, as well as an evaluation of the publications (Clippingservice), for example, one day. This package is offered by the EPRG for a price of 5,900 euros per country.

Extended (enhanced bundle) includes additional telephone interviews with predetermined key titles and a one-day Editorial tour to relevant media and industry analysts. This extended offer is offered by the EPRG for a price of Euro 10,900 per country. The consultative component of the offer advantages for the customers helps prospective customers to get a clear view of the communicative possibilities of their company at European level. You gives insight into the factors of an efficient and successful cross-border communication and at the same time provides information about market conditions and competition in the European country. The extended offer also allows a company to meet important target media and editors across Europe personally and to establish first contacts.

The European Public Relations Group (EPRG) the EPRG was founded in 2005 by the RIBA business talk GmbH in Koblenz. The Group focuses on the Pan-European communications for companies in the information and telecommunications industry. The EPRG has continued to grow and currently in Germany, France, United Kingdom, Israel, Italy, Netherlands, Poland, Spain, Representing the Czech Republic and Hungary. An overview of the members of the EPRG and its services can be found under. The EPRG PressRoom of EPRG PressRoom, part of both packages, is a digital tool for the intelligent and targeted distribution of press releases in the respective national language. He provides easy-to-use, but still fine search algorithms, newsletter and RSS functionality. Messages of EPRG customers appear in a press, which each has been created in the customer’s own design and can be integrated by the customer in his own home. Thus, he benefited from a current at any time press area, without having any own effort. At the same time, the visibility of corporate news in Europe via the network of the EPRG pressroom is ensured. About RIBA business talk GmbH, the RIBA business talk GmbH (RBT) is an owner-managed consultancy with a focus on Public Relations. Since its inception the company has consistently focused on the ICT market. All RBT consultants have over 10 up to 20 years of experience in the operational B2B business and profound knowledge of the market. For more information about the company and the current client list, see. Contact: Riba: BusinessTalk GmbH Aki Blum Metoki Besselich 56182 Urbar/Koblenz Tel: 0261/963757-0

Posted in News

Now, the built-in informationsysteme GmbH occurs AG as a sales and technology partner of jCOM1. \”The Managing Director of Siegfried Wagner in GmbH sees great potential in the cooperation after first successful projects: through our many years of experience with process portals we can offer our customers in conjunction with jCOM1 highly flexible BPM solutions with rapid ROI and a tremendous increase in efficiency.\” Many companies are now more than earlier efforts, to reduce costs and to use the existing or reduced resources as efficiently as possible optimization for all parties involved. The optimization of business processes must be put front and Center. And according to jCOM1 all employees of which to be aware. So, the BPM specialist takes a holistic approach, which involved the subjects and all those involved from the outset in the process modeling with its products. Subject-oriented BPM (S-BPM) SUITE of jCOM1 offers a unique and flexible solution that affordably even when frequent changes guarantees high process quality. In combination with the solutions of GmbH can quickly create applications, greatly optimize the business processes.

In contrast to traditional software development, customers achieve a much faster return on investment with high demands on the flexibility of processes. Process changes be changed quickly and easily in the model and incorporated then with the new logic of the process back into the application. With the in-GmbH’ has jCOM1 gained another top-partner, where the customer is an optimal solution for efficient business processes in heterogeneous IT environments available. Large quickly realizable benefits for customers many companies for jCOM1 has already completed projects are already convinced of the operational strengths of the S-BPM SUITE lets you realize a rapid ROI. The BPM solution benefits are easily recognizable: easiest modeling (5 icons) easy integration into the existing IT (E.g. through mash ups) immediately \”executable workflows in individualized process portal without programming process versions comply with the rules (compliance) increase the effectiveness and efficiency significant cost reduction we are convinced to have found a unique solution and also a reliable partner with jCOM1\”, confirms Thomas shoe, head of product management at the in-GmbH.

Posted in News

“ECM Analyzer’ of d.velop AG determines the specific optimization possibilities the d.velop AG has with the ECM Analyzer” presented a free-to-use online tool that determines the quality and efficiency of document-based processes. Users of document management systems same origin have the opportunity to identify potential vulnerabilities and to use the parsed results for targeted measures. The analysis tool has been developed on behalf of d.velop digital intelligence Institute (dii) and builds on its method for determining performance of ECM processes. For the calculation of process quality, the ECM Analyzer relies”on key figures of various performance factors. See more detailed opinions by reading what Bill Phelan offers on the topic.. These include, for example, the throughput time, availability, punctuality and legal certainty. In relation to the economy in turn the process costs are determined and compared with the target costs, to determine possible deviations. In a third part is the analysis of resource efficiency. The measured performance of the respective process is represented not only in an index number, but also in a matrix.

You can see at a glance where the performance of a process is and which derive from the results should be made. This matrix thereby has four types of assessment of ECM performance: low performance processes that involve significant shortcomings both in terms of quality as well as the economy. Economic performance processes with good values with regard to the economy, but a poor quality. Quality performance processes with a reverse profile as the economic performance processes: You have a good quality, but no satisfactory profitability. High performance processes are characterized by good values both from qualitative and economic points of view. The ECM Analyzer”can of course also perform reanalysis of the relevant process improvement measures, by comparing the effect of optimization to determine.

Also it can be used as a tool, to determine which performance parameters produce the greatest effects of optimization in a simulation. So far the practice of less document management has devoted the questions of process quality and process costs. The strong trend towards process orientation they gain an increasing importance but also in the ECM environment”, explains d.velop Board Mario Donnebrink the initiative for this tool. A gut feeling is sufficient for the evaluation does not, but it economic precise analyses are necessary”, Donnebrink is the ECM Analyzer” as concrete support for the users of document management systems. Users of document management systems can a free registration for the ECM Analyzer”at ecm-analyzer make.

Posted in News