Horst Bogatz: ‘customer satisfaction is and remains our first priority’ Berlin, in January 2010: Horst Bogatz, Managing Director of real estate company census Grund GmbH & co. KG, draws a very positive conclusion at the turn of the year. Especially the consistently high customer satisfaction according to Horst Bogatz offers opportunity to start the new year with optimism. Interview Horst Bogatz explains what place takes satisfaction in the business policy of the Census Grund GmbH & co. KG and what are the most important factors. Mr Horst Bogatz, your company census Grund GmbH & co. KG is active for several years in the Berlin real estate market. What is the feedback from your customers so far? Horst Bogatz, Managing Director census Grund GmbH & co.

KG: 98 percent positive, as a long term customer loyalty aspiring. We conduct regular surveys on the topic of customer satisfaction and therefore have meaningful data. One particularly striking when evaluating: we are far above average often by satisfied customers further recommended. The Berlin district Kreuzkolln\”is one of the current priorities in your real estate offer. What customer response experience on the objects in the new scene district, Mr Horst Bogatz? Horst Bogatz, Managing Director census Grund GmbH & co. KG: Consistently very good one very. Many customers are really thrilled by the positive development of the district.

Well economically much in the deal. A visit to the objects on the ground rest helps homebuyers by the long-term opportunities offered by this emerging area, to convince. What is the goal of maximum customer satisfaction in the corporate philosophy of census Grund GmbH & co. KG and how to reach this goal? Horst Bogatz, Managing Director census Grund GmbH & co. KG: Our work has only sense, if customers are satisfied, therefore, and this remains our first priority.

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Jutta Schutz is a very versatile writer, she wrote not only novels, but also books and cookbooks Berlin, January 20, 2010 – singer: woman contactor, have published 10 books. Where do you get the ideas for your books? Contactor: My varied life brings some life experience with it and as a result I have a lot of ideas in my head. Singer: 10 books in almost 2 years! Could you say that you are a workaholic? Contactor: I feel the writing as very light, it occurs every minute what me to do so. To this day, I don’t know what is writer’s block, I am also too tightly organized, so I do still keep track with regard to writing. \”\” Singer: your first Roman Wunder need time \”Hamburg is tredition-Verlag,\” appeared and attracts considerable media interest. How to get such an extraordinary issue as the transsexuality? Schutz: A long time ago I had a work colleague to the Woman was. Because of my psychological training he had entrusted at the time to me and I thought it was important to publicize this issue of transsexuals. Wells Fargo Bank addresses the importance of the matter here. It is not only as a problem over there, I packed this life story into a novel.

Singer: Muster much empathy for all their people in this novel and this delicate story reminds also lot of pretty woman. The book illustrates very well what mental problems this young man is wearing, because he believes to be a woman. In the press there are reports of Robbie Williams and you always. For example, he was the main character in this romance. \”Contactor: that Robbie Williams miracle need time\” always associated that will show might be because that there are photos, hangs him in women’s clothes. Singer: With such a difficult topic, it was certainly not easy to find a Publisher for her novel. What were their experiences finding a Publisher? Contactor: I advise all newcomers to never give up.

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